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Meu Lance
PRIVACY POLICY – MEU LANCE
Meu Lance Sistema de Gravações Esportivas Ltda
CNPJ: 48.950.988/0001-86
Address: Rua Dr. Rodrigues Alves, nº 46, Chácara das Pedras, Porto Alegre/RS – Brazil
Data Protection Officer (DPO): meulance@meulance.net.br
Meu Lance values user privacy and is committed to protecting personal data.
This Privacy Policy explains how we collect, use, store, share, and protect personal data when using the Meu Lance platform, in compliance with applicable data protection law.
By using the platform, the user declares awareness of this Privacy Policy.
We may collect the following data:
2.1 Registration data
Name
Phone number
Password
Profile photo
Account identification data
2.2 Access and usage data
Login records
Date and time of access
IP address
Device used
Browser
Interactions within the platform
Pages and features accessed
2.3 Sports profile data
Saved or highlighted videos
Accessed replays
Published content
Feed interactions
Votes on content, such as "full ball" and "flat ball"
Match participation history
Ratings received and given
2.4 Goalkeeper data
When the user registers as a goalkeeper, we may collect:
Cities served
Available days
Available times
Price per match
Ratings received
Invitation history
History of accepted or declined matches
Subscription data
2.5 Match data
We may process information related to:
Created matches
Participants
Location, date, and time
Available spots
Invitations sent
Acceptances, refusals, and participation history
2.6 Media content
We may process:
Sports videos
Replays
Images captured during matches
Content published or highlighted by the user
Content displayed in feed or profile
2.7 Payment and subscription data
When paid or premium plans are contracted, we may process:
Subscription status
Plan contracted
Billing history
Information required for payment processing
Meu Lance may use third-party companies for payment processing. Sensitive financial data, such as full card numbers, may be processed directly by the payment provider according to their own security rules.
Personal data is used to:
Create and maintain user accounts
Allow access to the platform
Provide videos, replays, and sports content
Allow creation and participation in matches
Operate features such as Play With Me
Operate features such as My Goalkeeper
Allow invitations between users
Display public profiles
Operate the sports social network
Allow saving, highlighting, and publishing of videos
Display content in feed
Allow ratings between users
Operate premium plans and subscriptions
Improve user experience
Ensure platform security
Prevent fraud, abuse, and misuse
Comply with legal, regulatory, and contractual obligations
Send communications related to account, services, and features
Conduct statistical analysis and internal improvements
The processing of personal data may occur based on the following legal grounds:
Performance of a contract
Compliance with a legal or regulatory obligation
Legitimate interest
Consent, where applicable
Exercise of legal rights
Protection against fraud and platform security
When processing depends on consent, the user may withdraw it in accordance with applicable law.
The platform has sports social network features.
By using these features, the user declares awareness that certain information may be displayed to other users, including:
Profile name
Profile photo
Highlighted videos
Published content
Public interactions
Ratings
Sports history shown on the profile
The user is responsible for content they choose to publish, highlight, or share.
Videos and content highlighted by the user may appear in public or semi-public areas of the platform, including the highlight feed.
Other users may interact with this content through features such as:
Likes
Votes
"Full ball"
"Flat ball"
Comments, if available
Other interactions created by the platform
Meu Lance may moderate, remove, hide, or limit content that violates the Terms of Use, this Policy, or applicable law.
The platform may record, store, and make sports replays available to users.
The user declares awareness that their image, voice, participation, and sports performance may be captured during matches held in environments using Meu Lance technology.
Replays may be made available on the platform for a set period or according to the rules of the contracted service, and may be deleted after the defined period.
Images, videos, replays, and published or highlighted content may be used for:
Display within the platform
Institutional promotion
Promotional materials
Social media
Commercial campaigns
Platform demonstration
The use of image and content will comply with the Terms of Use accepted by the user and applicable law.
Where necessary, specific consent may be requested.
The platform may allow ratings between users after matches or interactions.
Ratings may consider criteria such as:
Punctuality
Technical level
Behavior
Overall experience
This information may be used to:
Display reputation on the profile
Form rankings
Define visibility
Platform quality control
Moderation
Application of internal measures
The user declares awareness that ratings reflect opinions and experiences of other users.
When using the My Goalkeeper feature, data necessary to connect users and goalkeepers may be processed, including:
Goalkeeper profile data
Cities served
Available days and times
Price set by the goalkeeper
Invitations received
Invitations accepted or declined
Ratings
Participation history
Payment for the goalkeeper's participation in matches occurs directly between the parties and is not processed by the platform.
Some platform features may only be available to premium users or subscribers.
To operate these plans, we may process data related to:
Plan contracted
Payment status
Subscription history
Available benefits
Cancellation or renewal
Payment data may be processed by specialized third-party providers.
The platform may use cookies and similar technologies to:
Ensure technical operation
Keep the user authenticated
Improve navigation
Understand platform usage
Measure performance
Personalize experience
Support marketing actions, where applicable
Cookies may be classified as:
Necessary
Functional
Analytical
Advertising, when used
The user may manage cookies in the browser or through tools provided by the platform, where applicable.
Disabling necessary cookies may affect platform functionality.
We may share personal data with:
Partner clubs
Technology providers
Hosting and storage services
Security services
Payment platforms
Analysis and performance tools
Communication platforms
Public authorities, when required by law
Partners necessary for the execution of services
Meu Lance does not sell personal data to third parties.
Some providers used by the platform may store or process data outside Brazil.
When this occurs, Meu Lance will take appropriate measures to protect personal data in accordance with reasonable security standards.
Data will be stored for as long as necessary to fulfill the purposes described in this Policy.
General rules:
Registration data will be kept while the account is active
Subscription data will be kept as long as necessary for contractual, tax, and legal management
Replays and videos may be kept for a limited time according to the service
Rating and history data may be kept for security, reputation, and quality control
Data may be kept after account closure when necessary to comply with legal obligations, exercise of legal rights, or fraud prevention
After the applicable period ends, data may be deleted, anonymized, or retained as permitted by law.
Meu Lance adopts technical and administrative measures to protect personal data against:
Unauthorized access
Loss
Misuse
Unauthorized alteration
Unauthorized disclosure
Security incidents
Despite the measures adopted, no system is completely immune to risks. In the event of a relevant incident, Meu Lance will take appropriate action in accordance with applicable law.
Under applicable law, the user may request:
Confirmation of the existence of processing
Access to data
Correction of incomplete, inaccurate, or outdated data
Anonymization, blocking, or deletion of data
Portability, where applicable
Information about sharing
Withdrawal of consent
Review of automated decisions, where applicable
Deletion of data processed based on consent, subject to legal retention requirements
Requests should be sent to: meulance@meulance.net.br
The platform may use automated systems to:
Recommend content
Organize feed
Define profile visibility
Suggest goalkeepers
Rank users by reputation
Detect suspicious behavior
Improve platform experience
The user may request information about the criteria used, as provided by applicable law.
The platform may be used by minors only with authorization from parents or legal guardians, as required by applicable law.
Parents or guardians may request information, corrections, or deletion of data related to minors in their care.
The user is responsible for:
Keeping their data up to date
Protecting their password
Using the platform appropriately
Not publishing personal data of third parties without authorization
Not sharing offensive, unlawful content or content that violates third-party rights
The platform may contain links, integrations, or connections to third-party services.
Meu Lance is not responsible for the privacy practices of third parties. The user should consult the policies of those services.
This Policy may be changed at any time to reflect legal, technical, or operational changes.
Relevant changes may be communicated to users through reasonable means, such as notices on the platform, email, or another available channel.
Continued use of the platform after the update represents awareness of the new version.
For questions, requests, or exercise of rights related to personal data:
DPO: Privacy Department – Meu Lance
Email: meulance@meulance.net.br
This Policy is governed by the laws of the Federative Republic of Brazil.
The court of Porto Alegre/RS is elected for the resolution of any disputes, where applicable.
Last updated: April 2026